FAQs

Frequently Asked Questions (FAQ)

1. Are your tungsten rings real?

Yes, all our tungsten rings are made of premium-grade tungsten carbide — the same high-quality material known for its incredible strength, durability, and timeless shine.

2. How long does shipping take?

Shipping usually takes 7–12 business days in the USA and 7–15 business days in the UK, Canada, and Australia. You’ll receive a tracking number once your order has been shipped.

3. Do you offer free shipping?

Yes! We offer free standard shipping on all orders, no minimum required.

4. Do tungsten rings scratch easily?

No. Tungsten carbide is one of the hardest metals on Earth. It’s highly resistant to scratches, keeping its shine for years.

5. Can tungsten rings break?

Tungsten is extremely hard but not flexible. This means it won’t bend, but it can shatter under extreme impact (like dropping it on concrete from a height). This is actually a safety feature — it prevents the ring from getting stuck on your finger.

6. Can I wear my tungsten ring in water?

Absolutely. Our rings are 100% waterproof and will not tarnish or rust.

7. Can tungsten rings be resized?

No, tungsten cannot be resized due to its hardness. That’s why we provide a detailed size guide to help you choose the perfect fit. If the size doesn’t fit, we’ll gladly help with an exchange.

8. What if I order the wrong size?

No worries — you can request an exchange within 30 days of delivery. Your satisfaction matters to us.

9. What payment methods do you accept?

We accept all major credit cards, PayPal, Shop Pay, and other secure payment options.

10. Is my personal information safe?

Yes. We use advanced SSL encryption to keep your data safe and never share it with third parties.

11. Do you offer gift packaging?

Yes, all our rings come in a premium box, making them perfect for gifting.

12. Do your rings tarnish over time?

No. Tungsten carbide does not tarnish or fade like silver or gold. It keeps its luster for years.

13. Are your rings hypoallergenic?

Yes. Our rings are nickel-free and hypoallergenic, making them safe for sensitive skin.

14. Do you ship internationally?

Currently, we ship to the USA, UK, Canada, and Australia. We’re working on expanding to more countries soon.

15. How can I contact customer support?

You can reach us anytime via our Contact Us page or by email at contact2realtungsten.com. We aim to respond within 24 hours.