Shipping

Shipping Policy

Processing Time

All orders are processed within 1–3 business days after receiving your confirmation email.
Once your order has been processed, you’ll receive a tracking number so you can follow your package every step of the way.

Estimated Delivery Times

We ship worldwide, and our delivery times vary depending on your location:

1. United States: 7–12 business days
2. United Kingdom: 7–15 business days
3. Canada: 7–15 business days
4. Australia: 7–15 business days
5. Other countries: 10–20 business days (depending on local customs and logistics)

Please note: Delivery times are estimates and may vary due to factors such as customs clearance, weather, or postal delays.

Tracking Your Order

Once your order has shipped, you’ll receive an email containing your tracking number.
You can use this number on our Track Order page to check the latest shipping status.

Lost or Delayed Packages

If your package hasn’t arrived within the estimated timeframe, please contact us at [your support email].
We’ll assist you in tracking it down or resending a replacement if necessary.

Customs & Import Taxes

Customers are responsible for any customs or import taxes that may apply in their country.
Necelle.com is not responsible for delays caused by customs processes.