Privacy Policy

Effective Date:10/14/2025

At Necelle.com, your privacy is extremely important to us.
We are committed to protecting your personal information and ensuring your shopping experience is safe, transparent, and secure.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect personal information that you provide to us directly, as well as data automatically collected through your interaction with our website.

Information you provide:

Name, email address, and phone number
Billing and shipping addresses
Payment information (processed securely via third-party payment gateways)
Order details and preferences
Messages sent through our contact form or support email

Information automatically collected:

IP address and browser type
Device type and operating system
Pages visited, time spent, and referral sources
Cookies and similar tracking technologies

This data helps us enhance your shopping experience and improve our website performance.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Communicate with you regarding orders, products, or promotions
Improve our website, customer service, and user experience
Prevent fraud, unauthorized transactions, and security breaches
Comply with legal and regulatory obligations

We may also send you occasional marketing emails — only if you have given us explicit consent.
You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link in our emails.

3. Sharing Your Information

We value your trust and never sell or rent your data to third parties.
However, we may share limited information with trusted partners who help us operate our business, such as:

Payment processors (e.g., Stripe, PayPal)
Shipping companies to deliver your order
Analytics providers like Google Analytics to improve performance
Email marketing platforms for order updates and newsletters

All third parties we work with are bound by strict confidentiality and data protection agreements.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.
Cookies allow us to:

Remember your preferences and items in your cart
Analyze website traffic and improve navigation
Personalize offers and recommendations

You can manage or disable cookies in your browser settings.
Please note that disabling cookies may limit certain features of our site.

5. Data Security

We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure.
All payment transactions are processed through SSL encryption and compliant payment gateways.
Your sensitive data (such as credit card information) is never stored on our servers.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy — typically until your order and related support issues are resolved.
Certain data may be retained longer to comply with accounting or legal obligations.

7. Your Rights

Depending on your country or region (GDPR in the EU/UK, CCPA in California, etc.), you have the right to:

Access, correct, or delete your personal data
Request a copy of the information we hold about you
Withdraw consent for marketing communications
File a complaint with your local data protection authority

To exercise your rights, please contact us at contact@realtungsten.com.

8. Third-Party Services and Links

Occasionally, our site may include links to third-party websites.
We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website and products are not directed toward children under 16 years of age.
We do not knowingly collect personal information from minors.
If you believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on this page, with the updated date at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📩 contact@realtungsten.com
🌐 www.necelle.com

Our Commitment

At Necelle, your trust means everything to us.
We are dedicated to maintaining the highest standards of transparency, security, and respect for your personal information — so you can shop with total confidence.